Frequently Asked Questions

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 Frequently Asked Questions:

1. Can I choose to opt-out of some fees and not others?

Yes. Each optional fee listed in your Mosaic account is independent of the others.

2. If I opt-out, how much money will I receive in return?

If you choose to opt-out of a specific fee, the amount of money corresponding to said fee will be removed from your Account Summary and a new fee total will be calculated. The opt-out period will end on September 20, 2019. Students will be required to pay tuition and supplementary fees for the fall term in full by September 25, 2019 to avoid interest and late fees.

3. Why are there two separate fees within the Student Buildings category?

The McMaster University Student Centre fee supports the costs to operate MUSC that are not associated with a specific tenant, such as an MSU service, the Student Wellness Centre or operations of Hospitality Services (e.g. La Piazza). These costs include capital enhancements, maintenance of common areas / meeting rooms, custodial services, and general costs realized in the operation of the MUSC. Whereas the Capital Building fee supports the specific space needs of MSU-run student services, including capital enhancements and operational costs.

4. Why are there additional fees on my Mosaic account that are not explained here?

If additional fees appear on your fee statement which are not described on this website, that indicates those fees are not related to MSU fees / operations. The additional fees will be in relation to your faculty, McMaster University at-large, or from other campus groups that have established their own ancillary fee through past referenda. For more information, click here.

5.  Why can’t I opt-out of the Health & Dental plans through Mosaic?

Since the MSU Health & Dental Plans are considered essential fees, the opt-out process differs from that of the non-essential fees through Mosaic. The MSU Health & Dental Plans are mandatory fees for undergraduate students and may only be opted out of by those students that have additional private insurance coverage. Students are automatically charged a fee for the MSU Health & Dental Plans upon full-time enrollment in an undergraduate program (18 units or more). Students that meet the eligibility criteria can be reimbursed for this charge upon completing an online opt-out form at www.msumcmaster.ca/optout between September 1 and 30.

6. Why is there an essential fee and a non-essential fee for MSU Clubs?

Within the definition of essential fees provided by the Ministry, fees that support the operating and capital costs of athletic and/or recreational facilities/operations are considered essential. The MSU Clubs Department operates with five different categories of status clubs: Academic, Cultural, Recreational, Religious and Social Issues. The essential club fee will support the operational costs of the department and clubs within the recreational category exclusively. Whereas non-essential Clubs Department fee will specifically support Academic, Cultural, Religious, and Social Issues clubs at $2.50 per student, per category.

7. How are MSU fees established?

Students, through the democratic processes of the Student Representative Assembly (SRA), can add, modify, or rescind services and fees charged by the MSU. All fees have been approved by students through referenda. As for the fee structure presented to students this September, McMaster University has been working alongside the MSU, MAPS and GSA, along with student societies, to review all supplementary student fees to determine which fees are essential and non-essential as per the provincial government’s classification guidelines.

8. What happens if I opt out of my fees?

Students who choose to opt out of non-essential fees will not face any direct consequences this year. However, based on opt-out rates this year, the MSU will be adjusting the services offered which may lead to a pay-per-service model, increased costs for events and offerings, and the overall reduction of services that cater to specific student groups. This may prove detrimental to the quality of student life at McMaster.

#ChooseStudentLife and stay opted-in to MSU services.